Reliance Jio has disrupted the Indian Telecom industry by offering affordable 4G Voice and Data to all Indians. Most of us are prepaid customers of Jio, but still there are some who require a postpaid connection. Jio has made it mandatory for postpaid subscribers to opt for E-Bill and Auto-Debit facility to make sure that the payments are recovered from subscribers smoothly and hassle free. Your payment towards your postpaid bill will get auto-debited from your bank account and you need not worry about the Due Dates etc.
How to Register for E-Bill?
To register for E-Bill, Login to your Jio account with Email/Jio number either through their website or Mobile App and go to Profile Settings to update your email address. If you have already provided your email address, kindly ignore this step.
Now, come to home to page and click on the Settings icon and under Bill Preferences enter your email address on which Jio will send your E-bill. Also, do not forget to select Bill Mode as Email.
How to register your Jio number for Auto-Debit facility?
To register for Auto-Debit, you need to visit nearest Jio Center and they will help you fill a Form/Slip for Auto-Debiting for bank account. Do not forget to carry a cancelled Cheque along with you.
Note: You need to visit Jio Center (JC) and not Jio Store for registering for Auto-Debit facility.
[Update: It has been found that many times Jio does not Auto-Debit your bank account and hence its better to pay your Bills through Credit/Debit cards or any other available option to make payments towards your Jio Bill. If you pay your Jio Bills on time, Jio will not Auto-Debit your bank account.]
Let us know if you have any questions regarding the registration process via comments here and we will be happy to answer those.
It is with the extreme displeasure I am writing to you that , I wanted to convert jio prepaid number to postpaid and before moving to Jio outlet for the same I received all the required information from customer care executive over phone and they told me that, sir you will have to give Adhaar card details only with required security deposit amount and a signature …I said ok and rushed to the jio outlet and asked them to do postpaid procedure of my number 9861197904 , instantly they said sir you will have to submit your bank passbook details with adhar card so that monthly bill generated amount will be auto paid from your bank account …I said why auto pay ??? are not there any other preferences to pay my bill ?? a customer has that much liberty to pay his bills by several ways like through debit/credit cards ,INB, paytm and all other apps which gives us so much benefits like cashbacks , reward points ,discounts ,movie ticket offers and many more….then why the Jio squeezes a customer liberty by imposing such criteria to avail its postpaid service ????
And the most astonishing thing is that, customer care executives are saying that ,It’s not mandatory to ask a customer for auto pay …In a contrary executives of jio Outlet located at Mahanadivihar ,Dist-cuttack ,State-Odisha said that we cant help you ..and we cant obey customer care executive’s information ….if you would apply then your request will be turned down for sure…
so please help me out and pass correct information to the Jio Odisha state ‘s Cuttack’s head named some Bikas Nair probably and get him updated and ask him to not to be so stubborn and rude…
and understand the silly things…I am neither a defaulter nor I have taken any loan from Jio that You would impose auto pay option to recover your amount..This is not fair at all even from country’s leading telecom service provider company ….simple thing that I want to pay bills by my own way…..I already said whatever I experienced …please take necessary favourable steps to sort my things out..
Awaiting your positive response asap..
You need to visit a nearest Jio Center. Only JC people can help you. No point in visiting Jio store.
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